A group of physicians, philanthropists and businessmen who recognized the need for improved access to health information and advice worldwide and saw telephone-based triage as a means to provide that access formed FONEMED in 1996. FONEMED is a Missouri-registered corporation with offices in Ventura, California and Miami, Florida. We have been fully accredited by URAC (www.urac.org) for health call center services since 2000 and are fully HIPAA-compliant.
FONEMED’s highly-qualified Registered Nurses are located throughout the United States and supported by our state-of-the-art medical call centers in Canada and Puerto Rico, as well as physician escalation through MDLIVE. We currently provide clinical services to over 1,000 client groups throughout North America and the Caribbean representing nine million people, and have taken well over one million calls with no liability concerns.
FONEMED’s clients are military and civilian government agencies, physician practices, benefits providers, hospitals, universities, TPAs, job corps centers, assistance hotlines, distributors/resellers, case management organizations and home healthcare monitoring organizations. FONEMED is the exclusive provider of nurse triage services for the Newfoundland and Labrador HealthLine and for GreatCall, whose LiveNurse program won the Cellular Telecommunications Industry Association award for BEST Mobile Consumer Application of 2009 . FONEMED systems and services have also helped partners win awards from the GSM Association for Best Mobile Applications for International Development, from URAC for Best Practices in Consumer Safety and most recently the Triple-Tree Wireless and Mobile Health ‘I’ Award for Best Consumer Experience.
Clients and Partners
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Kenneth W. Bleakley, President & CEO
Eric Stoen, COO & CFO
Chris Churchill, Chief Information Officer
Charlene Slaney, Vice President, Clinical and Client Services
Michael Weaver, MD, Medical Director