Our Care Transition Program provides clinical support to patients recently discharged from the hospital and reduces the risk of readmission and overall healthcare costs. Fonemed’s Care Transition Program is available as a stand-alone solution or as an extension of a provider’s care. Our Care Transitions service includes outbound live contact with Fonemed staff, a 24/7 in-bound nurse, consultations, electronic messaging, and live responses to alerts generated from remote biometric monitoring equipment and integration of patient data. Scheduled follow-up calls and clinical assessments ensure compliance with care plans and engage patients to become actively involved in their personal healthcare decisions. Key program features include ensuring patient understanding of their disease process and expected recovery, medication reconciliation, scheduling physician follow-up appointments and educating patients on symptoms of concern.
The core program involving daily interaction with patients costs less than a single home visit by a nurse. Care Transitions Programs have consistently shown a reduction of readmission rates for congestive heart failure, pneumonia and heart attacks by at least 10%. Our proactive follow-up programs provide opportunities for provider reimbursement of the post-discharge follow-up call and physician visit. Fonemed Nurse Support programs consistently show an ROI of more than 200%.