Fonemed’s URAC award–winning Occupational Exposure Hotline provides a 24/7 Nurse Advice Line to assist and comfort individuals who have been exposed to bodily fluids, communicable diseases or environmental exposures, including pandemics and bioterrorism. This program applies to individual exposures the compliance guidelines and standards of the U.S. Department of Health and Human Services, Centers for Disease Control and OSHA. Specially trained registered nurses operate our Occupational Exposure Hotline. They use Fonemed’s proprietary population health management software and more than 1,200 CDC protocols and nurses to assess the severity of an exposure, recommend the most appropriate course of treatment to address the risk, guide the caller to a post-exposure program where appropriate and document the encounter. The Occupational Exposure Hotline’s information database is updated regularly to make sure that the best and most efficient processes are readily available to the exposed personnel.
By providing clinical intervention shortly after an incident, we seek to avoid the long-term consequences that frequently accompany occupational exposures, whether from a needle prick, communicable disease or environmental hazard, and reduce worker’s compensation claims.