Telehealth Solutions for Behavioral Health

Fonemed offers telehealth solutions for behavioral health

It is all about a healthier
future for all.

Behavioral Health Program

Our Behavioral Health Program offers personalized supportive counseling to individuals coping with a mental illness, behavioral health issue and/or addiction. The program is designed to support individuals diagnosed with a mental illness including those transitioning back into their community post-hospitalization. Caring, experienced staff offer hope by providing the tools needed to cope and progressively enrich their lives.

Behavioral health counseling does not simply treat a condition, but addresses an individual’s environment, emotions, physical and behavioral health.


Behavioral Health Program: What We Provide

  • Comprehensive needs assessment carried out by a trained Registered Nurse (RN)
  • Initiation of a structured care plan with approval from the primary care provider that allows for the identification of supplementary community programs
  • 24/7 Registered Nurses on call outside of dedicated case manager coverage hours for the provision of triage and information services
  • Escalation to alternate mental health professionals available
  • Encounter documentation for PCP and Electronic Medical Records
  • Secure behavioral health tele-health system dashboard and web portal access for physicians, caregivers, family and patients to information for which they have the appropriate permissions
  • Supplementary health education and appointment/medication reminders provided via preferred method of contact
  • Medication and treatment adherence monitoring

Program goals

  • Help individuals manage their illnesses in order to prevent deterioration or hospitalization
  • Assist individuals with determining goals and actively participating in their recovery planning processes so they have the right skills to live, learn and work in the community as independently as possible
  • Provide emotional, educative and case management support in a safe, dignified and therapeutic environment
  • Identify deterioration in health and coping abilities and communicate immediately with the treating provider

Partner With Us

Our goal is to assist healthcare providers delivering patient-centered care benefit from increased trust from patients, improved care coordination and play a substantial role in delivering high quality care when and where it is needed most. If you are looking for a partner that can help improve your organization’s ability to deliver personalized and accountable care in a cost-effective manner, we would love to hear from you.