Disease Managment Programs for Healthcare Providers
disease management telehealth solutions

Fonemed is a leading disease management telehealth program provider

We help people with
chronic diseases live
normal lives.

Disease Management Programs for Healthcare Providers

Fonemed offers the first Disease Management Program based on clinical protocols and best practice guidelines specifically designed for remote use in managing diabetes, COPD, asthma, CHF and behavioral health. Our Disease Management Program, developed with support from the government of Canada, draws on the U.S. Coleman, Wagner and Veterans Administration models, as well as the Whole Health Program of Great Britain and more than 17 years of our own experience providing remote care in the telehealth industry. Using telehealth as a key element in the continuum of care, we improve the patient experience, provide expanded touch points and significantly reduce costs. We support newly-diagnosed patients as well as patients at every stage of their diseases. This includes both short-term programs to reduce hospital readmissions and longer term disease management.

Fonemed is a long-time URAC partner and disease management program provider

Our Disease Management Service Offering

  • Enrollment of patients who have been diagnosed with a chronic disease and development of care plans for physician approval
  • Completion of Health Risk Assessment to address co-morbidities, medication reconciliation and ADL
  • Dedicated Disease Management Program nurses available 7 days per week from 9 a.m. to 5 p.m.
  • 24/7 nurse triage services available for any symptomatic patient calls outside of dedicated Disease Management coverage hours
  • Physician escalation 24/7 (optional)
  • Coordination with device suppliers and systems managers
  • Encounter documentation for Primary Care Physicians and EMRs
  • Web portal providing secure access for physicians, caregivers, patients and their relatives to information for which they have the appropriate permissions
  • Supplementary health education and appointment/medication reminders provided via patient-preferred method of contacts
  • Remote device monitoring (when clinically appropriate). At additional cost, Fonemed can supply through its partners complete procurement and management of medical devices

Proven Results in Disease Management

Our core Disease Management Program involves frequent interaction with patients and the continuous availability of health counseling costs that are about half of the price that of a single visit by a nurse. In similar comprehensive approaches over a three-year period, the Whole System Demonstrator Programme of the British Department of Health showed that if used correctly, telehealth can deliver a 20% reduction in emergency admissions, a 14% reduction in elective admissions and a 14% reduction in bed days. More strikingly, they also demonstrate a 45% reduction in mortality rates. In more than 2 million patient encounters, Fonemed has consistently shown an ROI of more than 200% for our remote nurse advice programs and saved our clients more than $30 million in 2013.