Primary Care

Healthcare facilities in both urban and rural environments face the challenges of acute staff shortages. Fonemed offers assistance in alleviating the stress and overload experienced by on-site medical staff by providing support to patients with primary care needs through online solutions. Whether through booked appointments or escalations from an RN triage center, this approach ensures that local staff can manage their workloads more effectively, while patients benefit from expedited and improved care.

Virtual care that provides real care

Fonemed’s highly qualified and compassionate Nurse Practitioners (NPs) can offer the crucial support that healthcare facilities badly need. Patients simply book their appointments through our dedicated phone line, and Fonemed’s NP will promptly call them at the agreed-upon time. Conducting comprehensive primary assessments, our NPs will refer patients to a physician if necessary. If lab or diagnostic tests are needed, they can prepare all forms and send them to the required facility through our software system, Florizel. Any required prescriptions can also be sent directly to a local pharmacy.

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Better healthcare means better outcomes

Moving some patients to online assessments has a number of positive benefits:

  • Staffing challenges are minimized, allowing on-site clinicians to dedicate more focused attention to a reduced patient load.
  • Patients waiting times are reduced due to the availability of experienced virtual staff.
  • Outcomes can improve because patients are receiving the right treatment sooner.
  • Fonemed’s virtual NPs are capable of assessing and directing care on a number of symptoms and conditions. These include:
  • Red Eye
  • Mastitis
  • Urinary Tract Infection
  • Diarrhea
  • Sore Throat
  • Ear Pain
  • Sinus Pain/Congestion
  • Wound Infections
  • Cough
  • Prescription Refills
  • Gout
  • Dental Pain/Infections
  • Rashes
  • Referrals to Specialists and Other Health Professionals
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The many, many benefits of offering virtual primary care

Around-the-clock and on-demand support and expertise

Health care facilities will have the ability to provide expert and compassionate assessments 24/7/365. This includes having the skills and knowledge available to direct escalations if needed.

Assessments of the highest standards conducted by experienced, caring ER nurse practitioners

In fact, our comprehensive and consistent symptom-based assessments are all based on Schmitt-Thompson protocols. These are the gold standard for the health care industry.

Fonemed uses a proprietary, cloud-based digital platform called Florizel

It’s a highly secure web portal. Florizel improves triage practices in virtual health care by connecting patients, remote monitoring devices, and clinicians in real time. This highly secure system automates many functions and fully integrates electronic health and medical records.

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Would you like to find out how Fonemed’s personalized and compassionate approach to virtual care can help your organization’s patients? We’d be happy to talk with you and answer all your questions. Please fill out the form, and a representative will reach out to you shortly.